The Hey Hotel – A Favorite for Families in Interlaken
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Key details
About the Hotel
Hoeheweg 7, Interlaken, 3800,
-
Close to Ice Magic Interlaken
Great
8.0
8.5
/10
3.8
3.6
/5
Loved by The Hey Hotel guests
Charming lobby
Cute staff
Spacious rooms
Really good breakfast
Free e-bikes
Excellent location
"We travelled with our two adult sons and booked the family room."
Gayle from United States
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"The breakfast was so delicious with such a variety of food."
LR2N
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"The hotel is super close to train station Interlaken West, and 15 minutes walk to train station Interlaken Ost."
Magali from Switzerland
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Rooms & Amenities
The Hey Hotel offers 192 guest rooms, including single, twin/double, triple, and family rooms. Each room has a flat-screen TV with cable channels, a tea and coffee maker, a seating area, and a safety deposit box. Some rooms feature mountain or city views. The private bathrooms include a bath and a hairdryer. Rooms are air-conditioned and have parquet floors.
Dining Options
The hotel has two specialty restaurants: Mercato and Spice India. A bar and a coffee shop are also available. Breakfast is included in the room rate, with a buffet offering regional products. The ground-floor restaurant serves varied dishes prepared with local ingredients.
Leisure & Activities
Guests can explore activities like river rafting, jet boating, canyoning, and ski tours. The hotel provides ski storage for winter sports. Nearby attractions include downhill skiing and snowboarding. A hair salon and tour/ticket assistance are available on-site.
Location & Transport
The Hey Hotel is in central Interlaken, 400m from Interlaken West railway station. It is 550m from Casino Interlaken, 1.5km from funiculars, and 14km from cable cars to ski slopes. Belp Airport is 55km away. Landmarks like Harder Kulm and Jungfraujoch are easily accessible.
Services & Facilities
The hotel offers free WiFi, a 24-hour front desk, and multilingual staff. Complimentary newspapers are available in the lobby. Other services include room service, a gift shop, and ski shuttle access. The open lobby concept provides a communal space for guests.
“The Hey Hotel strikes me as a convenient base for Interlaken adventures, despite some inconsistencies reported by guests. I appreciate its modern renovated rooms, generous breakfast, and prime location near the Interlaken-West Train Station. However, the hit-or-miss service and housekeeping standards suggest a need for more consistent quality control.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Double Room
2 persons
17 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Single Room
2 persons
13 sq. feet
1 Single bed
Air conditioning
Bathtub
room details
Family Room
2 persons
32 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.1/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Ski storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Sports & Fitness
Canoeing
Skiing
Hiking
Cycling
Tennis court
Golf course
Guest Parking
Electric kettle
Services
Pet amenities available
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Spa & Leisure
Night club
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
At The Hey Hotel, dining transforms into a delightful experience, featuring a blend of global flavors and regional specialties. Guests can indulge in an array of meticulously crafted dishes that cater to vegan, gluten-free, and dairy-free preferences, all enjoyed in a modern and inviting atmosphere.
Lisi RESTAURANT and BAR
Vegan, Gluten-free, Dairy-free options
Ambiance
A modern venue with a cozy lounge featuring a fireplace, perfect for casual gatherings and intimate dinners.
Key Offerings
An enticing selection of dishes made with regional ingredients, complemented by a rich breakfast buffet included in the stay.
Reservation
Not needed
Open daily from 12:00 to 00:30.
The Hey Hotel Location
Hoeheweg 7, Interlaken, 3800,
Explore Interlaken
Local Experience Around The Hey Hotel
Top Attractions
Activities
Dining
Entertainment
Kunsthaus Interlaken
5 minutes' walk
Local art gallery showcasing contemporary and classic works, perfect for art lovers and offers guided tours.
Hohematte Park
7 minutes' walk
Spacious park with stunning views of the Eiger Mountain, picnic areas, and seasonal flower displays.
Heimwehfluh
14 minutes' walk
Offers panoramic views from its viewpoint accessible by a funicular, especially scenic during sunset.
Schloss Interlaken
10 minutes' walk
Historic castle with guided tours showcasing its architecture and rich history in the region.
Paragliding
10 minutes' drive
Thrilling paragliding experiences offered by local companies with breathtaking views of the Interlaken landscape.
Biking Trails
10 minutes' drive
Scenic biking trails suitable for all levels, with rental services available nearby to access the routes.
Spa Treatments
10 minutes' drive
Relaxing spa services offered at local wellness centers, ideal for visitors seeking a peaceful retreat.
Jungfrau Park Interlaken
40 minutes' walk
Family-friendly amusement park featuring attractions and exhibitions themed around the Jungfrau region.
Da Rafmi
1 minute' walk
Cozy restaurant offering regional Italian cuisine, famed for its homemade pastas and inviting ambiance.
Vanini Swiss Chocolate Since 1871
1 minute' walk
Charming shop known for artisanal Swiss chocolate, perfect for sweet treats and gift purchases.
Pizpaz Restaurant
2 minutes' walk
Casual dining with a focus on Swiss and Italian dishes, known for its wood-fired pizzas and friendly staff.
Ox Restaurant & Grill
2 minutes' walk
Modern grill specializing in steaks and local flavors, offering a vibrant atmosphere and outdoor seating.
Café de Paris
10 minutes' walk
Charming café and bar with live music events, perfect for enjoying local brews and a lively atmosphere.
Sporthalle Bodelibad
10 minutes' walk
Multi-purpose sports hall hosting events and activities for all ages, including swimming and hockey.
Eissportzentrum Bodeli
11 minutes' walk
Ice rink offering skating and hockey activities, ideal for family fun and cozy winter evenings.
Interlaken Concert Hall
10 minutes' drive
Venue for local performances and cultural events, ranging from classical music to contemporary shows.
Tips on navigating the city
City Centre
Interlaken 9 min · 2300 ft
Airports
Belp (BRN) 77 min · 31.8 mi
Sion (SIR) 317 min · 131.3 mi
Train
Interlaken West 6 min · 1700 ft
Bus
Bus stop 2 min · 400 ft
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel The Hey guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Swedish
Number of floors:
5
Number of rooms:
75
Former name
City Hotel Oberland
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 643 verified reviews
7.5 /10
Very good
71 %
Recommend
Breakfast
8.6/10
Cleanliness
8.2/10
Comfort
8.5/10
Facilities
8.1/10
Free WiFi
9.0/10
Location
9.3/10
Paid Wi-Fi
8.2/10
Staff
8.6/10
Value for money
7.6/10
Pros
Comfortable bed
Well-furnished room
Luggage room
Friendly staff
Spacious lounge area
Cons
Water issues
Crowded feeling
Guest reviews
based on 1266 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Hey Hotel
What is the check-in and check-out policy at The Hey Hotel?
Check-in is at 15:00 and check-out is at 11:00.
How far is The Hey Hotel from Interlaken-West Train Station?
The hotel is located 400 m from Interlaken-West Train Station.
What are the nearest dining options to The Hey Hotel?
Nearby dining options include Taste of India Restaurant, Subway, and Spice India, all within 0.5 km.
What amenities are available in the guest rooms at The Hey Hotel?
Guest rooms include amenities such as air conditioning, a flat-screen TV, a seating area, and a safety deposit box.
Does The Hey Hotel offer any on-site dining facilities?
The hotel features an on-site restaurant and bar located on the ground floor.
What is the closest airport to The Hey Hotel?
The nearest airport is Belp Airport, located 37 km away.
Is Wi-Fi available at The Hey Hotel?
Free Wi-Fi is available throughout the hotel.
What facility highlights does The Hey Hotel offer?
Highlights include a bar/lounge area, 24-hour reception, ski storage, and laundry services.
Does The Hey Hotel offer breakfast, and is it included in the room rate?
A rich breakfast buffet is available for an additional charge of 25 CHF.
Are there family-friendly amenities available at The Hey Hotel?
The hotel offers cots and board games for guests traveling with children.